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Return merchandise

Please use the form below to request a return merchandise authorization, BUT first read the information below:


1)  Once delivery has been confirmed either by the buyer or by our company (Biotech Essentials, Biotechessentials or, the buyer has 5 business days to initiate return.

2)  Items are returnable only when not opened and unused.

3)  If a buyer orders an item and initiates cancellation after 48 business hours, that request will be denied. Therefore, all cancellation requests must be initiated within 48 hours (i.e. two business days) of purchase. Your compliance is appreciated.

*By filling out the form below and clicking submit, you agree that you have satisfied all the information or conditions listed above*